99ad Responsible Betting
Gaming is for fun — it should never become a problem. Your safety and wellbeing are our top priority at 99ad.
What is Responsible Gaming?
Online betting is a form of entertainment — just like watching a movie or going to a cricket match. But like any entertainment, it is important to keep healthy boundaries. 99ad believes every player's betting experience should be enjoyable and controlled.
Responsible gaming means staying aware of your budget, not chasing lost money beyond your limits, and never treating betting as a source of income or a way to solve problems. 99ad provides several useful tools to help you stay within those boundaries.
Our goal is simple — when you play on 99ad, we want you to play with a smile and know when to stop with confidence.
Our Protection Tools
Deposit Limit
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, you cannot deposit beyond that amount — this protects you from going over budget.
Timeout
Want to take a break for a while? Use the timeout feature to temporarily close your account for anywhere between 1 day and 6 weeks. It cannot be reopened before the set period ends.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. This option lets you close your account for 6 months, 1 year, or permanently. The support team will assist you through the entire process.
Session Reminder
After playing for a set amount of time, the system will remind you how long you have been playing. This reminder helps keep you aware of your time and spending.
Account History
View your complete deposit, withdrawal, and betting history at any time. Having a clear picture of your spending is the first step toward responsible gaming.
24/7 Support
If you have any concerns about betting, contact 99ad's live chat or email at any time, day or night. Our team is always ready to help in both Bengali and English.
Recognize the Warning Signs
If you notice the following signs, it may mean your betting is heading in a problematic direction. Recognizing the issue early and seeking help is a sign of strength.
Chasing lost money
Placing larger bets in the same session to recover losses — this is a clear sign of a problem.
Exceeding your budget
Spending more than your set limit on betting and taking money away from everyday essential expenses is a concern.
Hiding from family
Keeping your betting habits secret from family or friends means the situation may be getting out of control.
Restlessness when not betting
Feeling restless, irritable, or anxious when you cannot play may be a sign of addiction.
Healthy Betting Habits
Follow these
- Set a maximum budget before you play and stick to it strictly.
- Treat betting as entertainment — not as a source of income.
- Set a specific time limit before you play and respect it.
- Avoid betting when you are stressed or feeling low.
- Take regular breaks and spend time on other hobbies and activities.
- Accept losses when they happen — do not try to recover them in the next session.
Avoid these
- Betting with borrowed money or debt — this leads to financial trouble.
- Playing under the influence of alcohol or other substances — it impairs your judgment.
- Continuously increasing your bets solely to win.
- Prioritizing betting over time spent with family and friends.
- Using money meant for daily necessities to bet.
- Hiding a problem when you notice one — do not hesitate to seek help.
How to Use the Tools
Need help? We're here
Whether you have concerns about betting, want to learn about the tools, or need to temporarily close your account, our support team is always by your side. 99ad support is available in both Bengali and English.
Frequently Asked Questions
Play safe, enjoy the game
Bet responsibly and enjoy the best games on 99ad.